State Farm® Insurance Agent Ben Vaughan

"I can’t say enough good things about my experience with Ben Vaughan at State Farm Insurance! From the moment I walked into his office, I felt like part of the family. Ben took the time to sit with me for nearly three hours, ensuring that everything was done properly and that I was getting the best deal possible. It’s so refreshing to encounter someone who truly cares about their clients rather than just seeing them as a number. Ben goes above and beyond in every aspect. Not only did he work diligently on my policy, but he even offered to buy me lunch! That kind of customer service is hard to find these days. You can genuinely feel the warmth and dedication that Ben puts into his work, making the whole experience not just stress-free but enjoyable. I also want to give a shout-out to Kaitlin, who was equally awesome, kind, and welcoming. Together, they create such a supportive and friendly environment that you can’t help but feel safe and valued. This truly is a family operation, and I will forever recommend Ben and his team to everyone I know. If you’re looking for an insurance agent who treats you like family and genuinely cares about your needs, look no further than Ben Vaughan! Thank you for everything!"

"Ben is the best! Very professional and gets the job done!! I highly recommend!!"

"Ben was very patient listened to my needs and went above and beyond to earn my business I highly recommend Ben! Ben was very thorough and knowledgeable!"

"Ben is always very helpful and prompt to respond. He helps find the best rate and gives options for discounts (Beacon and Driving Course.)"

"Awesome company! Very helpful and prompt ! Will be referring"

"It’s an absolute delight to have the benefit of Ben Vaughan as our insurance professional. We have used his services for close to 7 years. He is always on top of everything offering value-add, clarity in discussing policy options and always being proactive. Being in the services industry for over 30 years; I appreciate partnering with agents that are on “top of their game”! I look forward to recommending Ben."

"Great customer service, very professional, knowledgeable and they treat you like family. I had this agent for a few years now and I’m very happy with them. I highly recommend them."

"Ben Vaughan State Farm has been great to conduct my insurance business with . Not only is Ben accessible, he is knowledgeable and has great customer service skills. He assisted me with lowering rates for my home, auto, and business policies, all while taking time to explain and be sure I had the coverage I wanted and needed. He didn’t try to oversell me on products, only assisted me in understanding. I highly recommend Ben."

"My experience with Ben Vaughan State Farm has been fantastic!"

"A simple request to add a vehicle to my policy has taken days! Its still no handled . No reasonable explanation as to why this has not been handled properly has ben given. I am usually one to be patient. But this simple task taking anymore than a few mins or maybe an hour to take care of is absolutely unacceptable. They stop answering the phone at 3Pm and emails are left un responded to. I have had my home and cars insured with this office for 5 years. That is going to change I assure you."

"Needed help with an insurance issue and couldn't get a response from the team here."

"Ben is super personable and is more than willing to bend over backwards to assist!"

"Fantastic agent. I’ve had him for years. Always responsive and accurate in his actions on my behalf. I have approx 7 vehicles through him including my house and some agriculture equipment. Couldn’t imagine going elsewhere."

"An extremely informative and polite agent my experience was beyond unexpected and far above the standard!"

"I can't imagine going with any other insurance agency! Highly recommended!"

"Been with State Farm 4 years. And with this location for 2 years. Good: Initial conversations & Face to Face are very nice. Bad(why 3 stars): 1. initial set up got our name and car and rate wrong. (No problem, we are all human) and they have good attitudes about it. 2. Defensive discount expired, we retook and send the certification. They said the different will be pro rated next bill but it didn't. 3. Find rates on many other website that is at least 50% cheaper. Emailed them and they said there's nothing they can do ( understandable ). So we switched. Canceled the cars and there was extra payments. Same for home insurance. Called to have it canceled days before the monthly payment date. but still see charge. 4. When called ask to cancelled rental policy. Agent asked me to sign paper works. So i asked if that required for any cancellations. Before i even finished I got yelled at ( or educated with a very angry voice ). I didn't sign anything when cancelling car policy so i wanted to double check if i needed to sign anything for that. There's no need for yelling. we all have our own thing going on. That's not professional. Overall, there were many small offs here and there. my husband has to visit 5 times at the beginning to have things right. And the last phone call maybe they have a hard day."

"Ben is an awesome State Farm agent. Very attentive to all of your needs. I will continue to do all my business here! 10/10 will recommend."

"Ben and his associates were hospitable and focused on providing excellent service in a timely manner, they have definitely earned my business! Any insurance needs or questions you may have, Ben Vaughan is your man."

"Amazing service, very helpful and patient. The lady that helped me customer service skills was phenomenal and extremely informative about all my question. Highly recommend!!!"

"By far the best agency for knowledge and customer service. I highly recommend doing business with Ben!"

"Ben is always extremely responsive and helpful. Handles all of my insurance needs, and provides clear answers for any of my questions. Saved us hundreds of dollars when we switch our cars and homeowners over to him. Would recommend to anyone."

"Amazing service - even better Agents."

"Ben and his staff were very helpful to my wife and I with our insurance decisions. Highly recommend!"

"My friends Doyle and Trish told me I should see Ben for my insurance needs. Ben made it so easy to switch my insurance over to State Farm. He even saved me over $2000 on my car loan, I didn't even know State Farm did loans."

"Extremely easy and pleasant to deal with. Answered all of my questions and followed up to ensure I had everything I needed taken care of. I would highly recommend to anyone needing to insure their autos and home."