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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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andrea Geiger

December 12, 2024

5  out of  5
rating by andrea Geiger
"Ben is the best! Very professional and gets the job done!! I highly recommend!!"
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Brinton Jordan

December 6, 2024

5  out of  5
rating by Brinton Jordan
"Ben was very patient listened to my needs and went above and beyond to earn my business I highly recommend Ben! Ben was very thorough and knowledgeable!"
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Madison Ruttinger

December 5, 2024

5  out of  5
rating by Madison Ruttinger
"Ben is always very helpful and prompt to respond. He helps find the best rate and gives options for discounts (Beacon and Driving Course.)"
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Giovanni G. Casanova

December 5, 2024

5  out of  5
rating by Giovanni G. Casanova
"Awesome company! Very helpful and prompt ! Will be referring"
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Luz Velez-Cardamone

December 5, 2024

5  out of  5
rating by Luz Velez-Cardamone
"It’s an absolute delight to have the benefit of Ben Vaughan as our insurance professional. We have used his services for close to 7 years. He is always on top of everything offering value-add, clarity in discussing policy options and always being proactive. Being in the services industry for over 30 years; I appreciate partnering with agents that are on “top of their game”! I look forward to recommending Ben."
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Elizabeth Pagan

October 1, 2023

5  out of  5
rating by Elizabeth Pagan
"Great customer service, very professional, knowledgeable and they treat you like family. I had this agent for a few years now and I’m very happy with them. I highly recommend them."
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Shane Phillips

June 4, 2022

5  out of  5
rating by Shane Phillips
"Ben Vaughan State Farm has been great to conduct my insurance business with . Not only is Ben accessible, he is knowledgeable and has great customer service skills. He assisted me with lowering rates for my home, auto, and business policies, all while taking time to explain and be sure I had the coverage I wanted and needed. He didn’t try to oversell me on products, only assisted me in understanding. I highly recommend Ben."
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Courtney Brooks

May 30, 2022

5  out of  5
rating by Courtney Brooks
"My experience with Ben Vaughan State Farm has been fantastic!"
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Brian Phillips

May 25, 2022

1  out of  5
rating by Brian Phillips
"A simple request to add a vehicle to my policy has taken days! Its still no handled . No reasonable explanation as to why this has not been handled properly has ben given. I am usually one to be patient. But this simple task taking anymore than a few mins or maybe an hour to take care of is absolutely unacceptable. They stop answering the phone at 3Pm and emails are left un responded to. I have had my home and cars insured with this office for 5 years. That is going to change I assure you."
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Jocelyn Hardy

February 18, 2022

1  out of  5
rating by Jocelyn Hardy
"Needed help with an insurance issue and couldn't get a response from the team here."
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Kyle Reynolds

April 10, 2021

5  out of  5
rating by Kyle Reynolds
"Ben is super personable and is more than willing to bend over backwards to assist!"
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Feisty Goat Tree Service

April 10, 2021

5  out of  5
rating by Feisty Goat Tree Service
"Fantastic agent. I’ve had him for years. Always responsive and accurate in his actions on my behalf. I have approx 7 vehicles through him including my house and some agriculture equipment. Couldn’t imagine going elsewhere."
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Dylan White

April 10, 2021

5  out of  5
rating by Dylan White
"An extremely informative and polite agent my experience was beyond unexpected and far above the standard!"
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Dro Lyfestyle

March 2, 2020

5  out of  5
rating by Dro Lyfestyle
"I can't imagine going with any other insurance agency! Highly recommended!"
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Chutian Li

April 30, 2019

3  out of  5
rating by Chutian Li
"Been with State Farm 4 years. And with this location for 2 years. Good: Initial conversations & Face to Face are very nice. Bad(why 3 stars): 1. initial set up got our name and car and rate wrong. (No problem, we are all human) and they have good attitudes about it. 2. Defensive discount expired, we retook and send the certification. They said the different will be pro rated next bill but it didn't. 3. Find rates on many other website that is at least 50% cheaper. Emailed them and they said there's nothing they can do ( understandable ). So we switched. Canceled the cars and there was extra payments. Same for home insurance. Called to have it canceled days before the monthly payment date. but still see charge. 4. When called ask to cancelled rental policy. Agent asked me to sign paper works. So i asked if that required for any cancellations. Before i even finished I got yelled at ( or educated with a very angry voice ). I didn't sign anything when cancelling car policy so i wanted to double check if i needed to sign anything for that. There's no need for yelling. we all have our own thing going on. That's not professional. Overall, there were many small offs here and there. my husband has to visit 5 times at the beginning to have things right. And the last phone call maybe they have a hard day."
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Stephen Boddie

April 1, 2019

5  out of  5
rating by Stephen Boddie
"Ben is an awesome State Farm agent. Very attentive to all of your needs. I will continue to do all my business here! 10/10 will recommend."
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kristen adkinson

February 21, 2019

5  out of  5
rating by kristen adkinson
"Ben and his associates were hospitable and focused on providing excellent service in a timely manner, they have definitely earned my business! Any insurance needs or questions you may have, Ben Vaughan is your man."
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Bob Davidson

February 21, 2019

5  out of  5
rating by Bob Davidson
"Amazing service, very helpful and patient. The lady that helped me customer service skills was phenomenal and extremely informative about all my question. Highly recommend!!!"
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Matt Saylor

September 20, 2017

5  out of  5
rating by Matt Saylor
"By far the best agency for knowledge and customer service. I highly recommend doing business with Ben!"
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Thomas Ledbetter

August 30, 2017

5  out of  5
rating by Thomas Ledbetter
"Ben is always extremely responsive and helpful. Handles all of my insurance needs, and provides clear answers for any of my questions. Saved us hundreds of dollars when we switch our cars and homeowners over to him. Would recommend to anyone."
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Mark Ferrell

August 30, 2017

5  out of  5
rating by Mark Ferrell
"Amazing service - even better Agents."
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80godawgs

August 8, 2017

5  out of  5
rating by 80godawgs
"Ben and his staff were very helpful to my wife and I with our insurance decisions. Highly recommend!"
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Josh L

May 30, 2017

5  out of  5
rating by Josh L
"My friends Doyle and Trish told me I should see Ben for my insurance needs. Ben made it so easy to switch my insurance over to State Farm. He even saved me over $2000 on my car loan, I didn't even know State Farm did loans."
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Art Williams

May 9, 2017

5  out of  5
rating by Art Williams
"Extremely easy and pleasant to deal with. Answered all of my questions and followed up to ensure I had everything I needed taken care of. I would highly recommend to anyone needing to insure their autos and home."
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Ryan Whittum

June 29, 2016

5  out of  5
rating by Ryan Whittum
"Ben was great to work with! He made it easy to switch my insurance over and was able to increase my limits and offer discounts that I didn't even know I qualified for. I will be recommending Ben to all my family and friends!"