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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Gatlin

July 3, 2025

5  out of  5
rating by Kyle Gatlin
"I can't say enough good things about Ben Vaughan and his team. What sets him apart is how genuinely invested he is in his clients, he doesn't just sell you a policy and disappear. When I call with questions, Ben either picks up right away or gets back to me within hours, not days. Over the years, he's helped me insure multiple vehicles, and each time he took the time to find the right coverage at the best price. I bought my first home last year and I was completely overwhelmed by homeowners insurance options, but Ben walked me through every detail of the policy. He made sure I understood what was covered, helped me figure out the right amount of coverage, and even coordinated with my mortgage lender to make closing seamless. I highly recommend Ben and his team."
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Eileen O'Toole

July 1, 2025

5  out of  5
rating by Eileen O'Toole
"Ben Vaughan and the team in the office are the consummate professionals. We feel we are in excellent hands—they are easy to work with, very responsive, and follow-up as needed in a timely manner."
We responded:
"Thank you for your kind words! We're so glad to hear that you feel well cared for and that our team is easy to work with and responsive. We look forward to continuing to support you!"
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Mary Sloop

July 1, 2025

5  out of  5
rating by Mary Sloop
"Ben Vaughn is a regular guy who knows everything there is to know about insurance! We just completed a call about my homeowners, car, & personal liability insurance. He very kindly & efficiently asked me questions & gave me his advice. He then gave me an estimate which I knew would be a bit higher than my existing homeowners, but it wasn’t outrageous, AND I now have much better coverage. In the 7 years I’ve known Ben, he has been a very personable wise man & steered me to perfect solutions."
We responded:
"Thank you so much for your kind words and continued trust. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Austin Richards

June 30, 2025

5  out of  5
rating by Austin Richards
"Ben and Kaitlin are absolutely amazing my parents switched over to them a while ago and raved about how I need to go to Ben and Kaitlin and now I see why when I tell you they take care of you and make sure you understand everything they really do it does not matter how long it takes they are there to make sure you are happy thank you so much Ben and Kaitlin for your help I look forward to many years with you!!!"
We responded:
"Austin, thank you for taking the time to share your experience with us! We truly appreciate your trust and look forward to continuing to assist you and your family!"
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Terry

June 27, 2025

5  out of  5
rating by Terry
"Ben is fantastic to work with. He is always available when needed, breaks down the cost and details of coverage so its easy to understand, and stays in touch with us! I never had a real relationship with my insurance providers until Ben became our agent."
We responded:
"Terry, thank you so much for your heartfelt review! We take pride in building strong relationships with our clients, and we're honored to be your trusted insurance partner. We look forward to continuing to support you and your insurance needs!"
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Keenan Sealy

June 27, 2025

5  out of  5
rating by Keenan Sealy
"Ben and his entire team have always been available and working behind the scenes to make sure all of our insurance needs are met. From home to auto, I am thoroughly taken care of. Thank you"
We responded:
"Keenan, we’re honored by your positive feedback, and look forward to continuing to provide your family with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kristina Sophia Sealy

June 26, 2025

5  out of  5
rating by Kristina Sophia Sealy
"Ben has been great! We have been with State Farm for 2 years this July. My husband and I greatly appreciate his time and effort in answering our questions and walking us through processes. He has been extremely thorough and attentive to our needs. I had a car accident last year, even though it wasn’t his job he helped us get in touch with the right department to get things moving quickly. Thank you again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carlos Hidalgo

June 26, 2025

5  out of  5
rating by Carlos Hidalgo
"It’s been a good experience, since I don’t have to worry about my insurance since Ben it’s been taking care of all my need , updating me and keeping posted on every single thing it’s needed to be done I will recommend him 100% no doubt about it Thanks for you help"
We responded:
"We truly appreciate your kind words! We’re excited to keep delivering excellent service for you. If there’s ever anything else you need regarding your insurance, please don’t hesitate to reach out!"
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Robert Mock

June 24, 2025

5  out of  5
rating by Robert Mock
"Ben Vaughan and his sister were very thorough with addressing my insurance questions and assisting me with securing auto and home insurance through their State Farm agency! Wish them both many years of continued success!"
We responded:
"Robert, it has been a pleasure working with you. Thank you for taking the time to share your feedback! If you ever have any questions or need assistance, we’re here to help!"
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Melanie Alexander

June 20, 2025

5  out of  5
rating by Melanie Alexander
"Ben Vaughan is a very knowledgeable insurance agent, personable, and easy to work with. I would highly recommend using Ben for State Farm insurance."
We responded:
"Thank you, Melanie! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Williamson RN

February 18, 2025

5  out of  5
rating by Christopher Williamson RN
"I can’t say enough good things about my experience with Ben Vaughan at State Farm Insurance! From the moment I walked into his office, I felt like part of the family. Ben took the time to sit with me for nearly three hours, ensuring that everything was done properly and that I was getting the best deal possible. It’s so refreshing to encounter someone who truly cares about their clients rather than just seeing them as a number. Ben goes above and beyond in every aspect. Not only did he work diligently on my policy, but he even offered to buy me lunch! That kind of customer service is hard to find these days. You can genuinely feel the warmth and dedication that Ben puts into his work, making the whole experience not just stress-free but enjoyable. I also want to give a shout-out to Kaitlin, who was equally awesome, kind, and welcoming. Together, they create such a supportive and friendly environment that you can’t help but feel safe and valued. This truly is a family operation, and I will forever recommend Ben and his team to everyone I know. If you’re looking for an insurance agent who treats you like family and genuinely cares about your needs, look no further than Ben Vaughan! Thank you for everything!"
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andrea Geiger

December 12, 2024

5  out of  5
rating by andrea Geiger
"Ben is the best! Very professional and gets the job done!! I highly recommend!!"
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Brinton Jordan

December 6, 2024

5  out of  5
rating by Brinton Jordan
"Ben was very patient listened to my needs and went above and beyond to earn my business I highly recommend Ben! Ben was very thorough and knowledgeable!"
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M R

December 5, 2024

5  out of  5
rating by M R
"Ben is always very helpful and prompt to respond. He helps find the best rate and gives options for discounts (Beacon and Driving Course.)"
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Giovanni G. Casanova

December 5, 2024

5  out of  5
rating by Giovanni G. Casanova
"Awesome company! Very helpful and prompt ! Will be referring"
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Luz Velez-Cardamone

December 5, 2024

5  out of  5
rating by Luz Velez-Cardamone
"It’s an absolute delight to have the benefit of Ben Vaughan as our insurance professional. We have used his services for close to 7 years. He is always on top of everything offering value-add, clarity in discussing policy options and always being proactive. Being in the services industry for over 30 years; I appreciate partnering with agents that are on “top of their game”! I look forward to recommending Ben."
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Elizabeth Pagan

October 1, 2023

5  out of  5
rating by Elizabeth Pagan
"Great customer service, very professional, knowledgeable and they treat you like family. I had this agent for a few years now and I’m very happy with them. I highly recommend them."
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Shane Phillips

June 4, 2022

5  out of  5
rating by Shane Phillips
"Ben Vaughan State Farm has been great to conduct my insurance business with . Not only is Ben accessible, he is knowledgeable and has great customer service skills. He assisted me with lowering rates for my home, auto, and business policies, all while taking time to explain and be sure I had the coverage I wanted and needed. He didn’t try to oversell me on products, only assisted me in understanding. I highly recommend Ben."
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Courtney Brooks

May 30, 2022

5  out of  5
rating by Courtney Brooks
"My experience with Ben Vaughan State Farm has been fantastic!"
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Brian Phillips

May 25, 2022

1  out of  5
rating by Brian Phillips
"A simple request to add a vehicle to my policy has taken days! Its still no handled . No reasonable explanation as to why this has not been handled properly has ben given. I am usually one to be patient. But this simple task taking anymore than a few mins or maybe an hour to take care of is absolutely unacceptable. They stop answering the phone at 3Pm and emails are left un responded to. I have had my home and cars insured with this office for 5 years. That is going to change I assure you."
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Jocelyn Hardy

February 18, 2022

1  out of  5
rating by Jocelyn Hardy
"Needed help with an insurance issue and couldn't get a response from the team here."
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Kyle Reynolds

April 10, 2021

5  out of  5
rating by Kyle Reynolds
"Ben is super personable and is more than willing to bend over backwards to assist!"
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Feisty Goat Tree Service

April 10, 2021

5  out of  5
rating by Feisty Goat Tree Service
"Fantastic agent. I’ve had him for years. Always responsive and accurate in his actions on my behalf. I have approx 7 vehicles through him including my house and some agriculture equipment. Couldn’t imagine going elsewhere."
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Dylan White

April 10, 2021

5  out of  5
rating by Dylan White
"An extremely informative and polite agent my experience was beyond unexpected and far above the standard!"
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Dro Lyfestyle

March 2, 2020

5  out of  5
rating by Dro Lyfestyle
"I can't imagine going with any other insurance agency! Highly recommended!"